Your volunteering questions, answered.

Get to know all about the volunteer experience with Senior Ride Nashville, including how easy it is to schedule rides, how long volunteer rides last, and what safety measures are in place to protect both you and the riders. If you have a question not covered here, reach out to us at (615) 610-4040.


I want to be a volunteer. What’s required for me to sign up? 

We’re glad to have you! You must have access and use of a vehicle, be 18 years or older, and have a valid driver’s license and vehicle insurance. You must then complete our 60 minute Volunteer Training session and successfully complete your Certified Volunteer Package, which includes driving and criminal background checks. These steps help us deliver a vetted volunteer team for our riders.

What is the time commitment of being a volunteer?

You should plan on dedicating around 4-6 hours per month to be an active volunteer. A round trip ride is a max of 3 hours, and we ask volunteers to commit to at least 2 rides per month. If you’re going to be out of town for an extended period but want to stay on our volunteer list, no problem. Let us know and we’ll notate your availability.

How are volunteer rides scheduled?

Using our web-based platform, you simply assign yourself to requested rides. This allows you maximum flexibility in choosing time frames that work with your schedule. 

What days and times are rides offered?

We accept ride requests during weekdays only, Monday - Friday from 8:30am to 4:30pm. 

How do I sign up to be a volunteer driver?

The first step is signing up to attend our Orientation Session. It’s a 60 minute session, delivered virtually, where you’ll learn all about volunteering, our process, and the safety check information needed to confirm your volunteer status. Choose a session time that works for you using our online signup form. 

What insurance policies cover me as a volunteer driver?

The auto insurance carried by the volunteer driver is always primary. Senior Ride Nashville has purchased additional insurance policies to protect volunteer drivers including excess accident medical, excess liability, and excess auto liability insurance. Additionally, volunteer drivers in the state of Tennessee are protected by the Protection of Volunteer-Insured Drivers of the Elderly (PROVIDE) Act, which specifically limits the liability of volunteer drivers in nonprofit ride programs. The federal Volunteer Protection Act of 1997 provides volunteers immunity when assisting a person in walking to/from vehicles.

What are the benefits to becoming a volunteer?

Affordable, assisted (‘door-through-door’ or ‘door-to-door’) transportation is one of the biggest unmet needs for older adults in our community. As a volunteer driver, you will be meeting this need, removing mobility barriers that keep older adults from getting essential services and staying connected to their community. When you volunteer, you are improving the quality of life directly within your community.