Call center and assisted ride service to launch mid-2017
NASHVILLE, Tenn. – March 14, 2017 – Carrie Brumfield has been hired as the first executive director of Senior Ride Nashville, a new transportation call center and volunteer ride service for older adults.
The creation of Senior Ride Nashville is the result of work begun in May 2015, when the Council on Aging of Middle Tennessee (COA) convened a Senior Transportation Leadership Coalition to address the growing need for affordable, available, assisted
transportation for seniors.
"We are thrilled to have Carrie on board to lead Senior Ride Nashville,” said Grace Smith, executive director, COA. “Her experience developing community programs in Middle Tennessee make her well-suited to launch this new service, which has been a true collaborative effort.”
Senior Ride Nashville is set to launch its call center and assisted ride service in mid-2017.
“Carrie’s sincere passion for improving mobility for older adults, along with her experience in transit and volunteer programs, made her a clear choice to launch Senior Ride Nashville,” said Ed Cole, COA board member and chair of the Senior Transportation Leadership Coalition.
Brumfield is a Nashville native with more than a decade of experience leading and developing community programs in Middle Tennessee. She formerly served as director of programs at the Transit Alliance of Middle Tennessee where she worked with regional leaders to build support for funding a regional transit system in Middle Tennessee and led the development of the Transit Citizen Leadership Academies. Prior to that, she served within the Nashville Area Chamber of Commerce’s Community Action Team, where she provided management of the Chamber’s local and state legislative activity, programs and initiatives. She later returned to the Chamber and most recently served as their manager of business growth initiatives, where she led continued development and deployment of the Small Business Administration-funded ScaleUp Nashville.
Brumfield began her career as volunteer and client services specialist for The American Red Cross, training and coordinating volunteers to respond to local disasters and emergency situations.
“I am honored to accept this leadership position with Senior Ride Nashville and look forward to working with the Council on Aging and the Senior Transportation Leadership Coalition as we launch this much-needed service,” said Brumfield. “I believe that our future success as a city depends on prosperity for all residents of Davidson County; promoting lifelong mobility and social connections for our older citizens is key for a better quality of life.”
When it launches mid-2017, Senior Ride Nashville will offer information and referral services to match seniors and caregivers with the most appropriate transportation options, whether it's ride share, public transit, paratransit or SRN's assisted ride service. The volunteer ride program will launch in a limited area of Davidson County then gradually expand countywide.