Frequently asked questions for volunteers drivers

What is required of volunteer drivers?

Volunteer driver's will be 21 years of age or older, complete SRN orientation and training, provide proof of valid drivers license and vehicle insurance, have use of a vehicle, and successfully complete driving and criminal background checks.

What is the time commitment?

We ask volunteers to commit to at least two rides per month (exceptions are made for volunteer drivers who are away from Nashville for an extended period of time).  Round-trip rides should be completed in three hours or less with a maximum of two destinations.

What are the benefits to becoming a volunteer driver?

Affordable, assisted (‘door-through-door’ or ‘door-to-door’) transportation is one of the biggest unmet needs for older adults in our community.  Our volunteer drivers contribute to solving mobility problems for older adults and have the satisfaction of assisting a senior access essential services and stay connected to the community.  It’s easy to select ride assignments online at a time that fits your schedule.  Gas reimbursement is available upon request!  

How do I sign up to be a volunteer driver?

Complete a volunteer interest form or call our office at (615) 610-4040 or email to find out about upcoming volunteer training opportunities.

How are volunteer shifts scheduled?

Volunteers can either self-assign themselves to rides using our user-friendly, web-based software program, or can call the office for scheduling assistance.  

What are SRN service hours?

Rides are offered Monday through Friday from 8:30am to 4:30pm.  

What insurance policies cover me as a volunteer driver?

The auto insurance carried by the volunteer driver is always primary. Senior Ride Nashville has purchased additional insurance policies to protect volunteer drivers including excess accident medical, excess liability, and excess auto liability insurance. Additionally, volunteer drivers in the state of Tennessee are protected by the Protection of Volunteer-Insured Drivers of the Elderly (PROVIDE) Act, which specifically limits the liability of volunteer drivers in nonprofit ride programs. The federal Volunteer Protection Act of 1997 provides volunteers immunity when assisting a person in walking to/from vehicles.

Does SRN have other volunteer opportunities?

Yes!  We are looking for volunteers to serve as office coordinators. Volunteer duties include answering the phone, scheduling rides, responding to inquiries from riders and drivers, and general office tasks and projects. Volunteers will be scheduled for weekly, 2-hour shifts (as your schedule allows) between the hours of 9:00 AM and 4:00 PM, Monday through Friday. Interested applicants should email or call (615) 610-4040.